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100% Focus on CRM Strategies and Supporting Technologies

SouthwestCRM is a UK-based CRM consultancy specialising in Customer Relationship Management (CRM) systems and strategies since 2007.   We offer CRM implementation services to mid-sized enterprises and we focus on increased customer engagement and business intelligence.  We believe CRM is not a single piece of software but an overall business strategy which, to succeed, not only requires "CRM software" but possibly a range of technologies to support a company's overall CRM  vision and strategy.

Our reputation is founded upon our ability to analyse a customer's requirements and build a highly intuitive and functional 'CRM system' that aims to delight users, the management and its customers.  Call us today for a no cost chat about your own CRM needs. If we can't help we'll say but chances are your call will be the start of a long and mutually rewarding relationship!

Dynamic Target Lists for SugarCRM

Have you ever wanted a Target List to be self-maintained?  In other words, as data is added or updated in your CRM, if the data matches a criteria it is automatically added or removed from a Target List?

If so, then you've found just the module.


Quick2Call Module for SugarCRM

The Quick2Call module for SugarCRM helps call centre staff to log CALLS in SugarCRM faster.  If you have a list of Leads and need to log both a completed Call and plan a follow up Call in SugarCRM then the Quick2Call module does exactly this without the user ever leaving the page containing the list of leads.  Anyone who has used a web-based CRM will know that page load speeds can significantly reduce the number of calls someone can make in a day.  Not anymore!  Click the image below to watch the video to see how it works.


SouthwestCRM provides global solutions for SugarCRM.  Call us on +44 (0)845 686 2468, email or click to find out more about us

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