Solutions for Business

A recession is a wake call to sales mangers to get their ship in order and begin to implement effective working strategies to proactively target a greater audience and maintain a loyal customer base.  Our offerings are designed to help your business go to market more effectively using highly efficient, time proven, methods of communication. 

The solutions include: CRM  |  Email Marketing services  |  Website development and eCommerce

CRM (Customer Relationship Management) Software

	Not sure which product is right for your business?   Let our sales consultants learn about your business. Let them recommend a solution to you.  Let them show you how your data and your business processes can be supported.   Alternatively request our questionnaire and email/fax it back to us. We'll help you decide.   B2B or B2C sales?  Both? Sales to multiple contacts in an organisation?   whichever product you choose you can be sure to receive responsive and caring support from our friendly support desk.

Email Marketing

Our services are designed with true flexibility in mind and at a price to suit your budget.  Choose either to Do-it-Yourself using our email marketing software or pay us to send out your messages on your behalf, leaving you to concentrate on your own core skills.

Whether it is a one-off message to your existing customer base or a scheduled campaign of several personalised messages to be sent to thousands of prospective businesses, our email marketing systems are designed to make light work of any email marketing campaign.

Get your message in front of 100% more people than you do today.  All you have to do is complete our on-line enquiry form and you are moments away from increasing your sales enquiries and order book!

Website Development and eCommerce

A basic website is your "shop window" to the world.  It says who you are, what you do and how to contact you.  It is one of the most cost effective ways to promote your organisation and create a brand image.

In addition to the usual 'static' web pages, interactive pages can exist where visitors are able to buy product, make enquiries and create and track support issues.  These pages offer greater value to a business and it is here that South West ICT specialisies in delivering these interactive elements efficiently so that you don't lose money and waste time rekeying information.

South West ICT's web solutions are built upon one of the world's leading content management systems known as Joomla! which, together with our CRM systems, simplifies the common problems associated with keeping multiple systems in sync.  For example, your shopping carts product catalogue is shared with your CRM and accounts system eliminating the need for manual stock checks, data rekeying and mitigates against delayed shipments, cancelled orders and dissappointed customers.

The content management system can be purchased seperately to the CRM so that it works completely independantly.  We host the system for you using specialist web servers.  All you need to view and edit pages on your website is a web browser, Internet connection, user name and password.  Simple!