South West ICT is an official partner with SugarCRM inc.

CRM success begins with the user. SugarCRM has designed a CRM application that is fast, friendly, and even fun to use.

Accessing Sugar through a web browser, users can choose their own themes to suit their individual tastes, manage multiple information sources through Microsoft Outlook integration and content syndication, and access the information they need as fast as they can click. The joy of using Sugar translates into a more organized and efficient sales force, which drives greater productivity and more visibility for managers.

Evaluate SugarCRM, if your organisation suffers from the following key issues

• Lack of 'pipeline' visibility - when and where is the next business coming in
• Lack of salesforce consistency - each deal is given a random chance of success
• Board reports give no indication of where bottlenecks are occurring in the sales cycle
• Email marketing is conducted from a mailing list which is separate to the sales teams data
• Customer activity across the organisation is not easily shared amongst the team

SugarCRM is developed in America and is the world's leading Open Source CRM solution.  The user base is in excess of 100,000 organisations.  South West ICT has a deep understanding of Sugar's functions and feature sets and is perfectly positioned to support users who are based in the UK, Ireland and across Europe.

It doesn't stop at software delivery.  South West ICT is an ideas organisation and understands how to apply and optimize the software to suit a business process.  We know what will work, what won't and we consistently help our customers along their CRM adoption curve.

Your SugarCRM software can be installed on your own LAN/WAN or optionally hosted by us on our web servers.  For more information on SugarCRM visit http://www.sugarcrm.com