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Tel: +44 0845 686 2468
Email: helpdesk@southwestict.com
Enquiry Form
| Head Office: Admiralty House 2 Bank Place Falmouth Cornwall TR11 4AT |
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Secure Web Portal for Members
A website and community portal with secure login
A secure location to manage your Events, discuss topics and keep your members engaged. Key features include:
- Website with public and private areas
- Discussion forums
- Event management
- Member profiling
- Blogging
- News articles
Subscriptions Management
Hedron4 can be set up with your own "Subscription Plans" that offer members different levels of membership. Each can have a cost associated with it and each allows you to choose what information is available within the Portal based on the Plan type. You can collect money, donations and sell merchandise through the Portal.
For example you could set up three different types of paid for membership, bronze, silver and gold, and give users different levels of access to documents or web site functionality based on their membership level.
- Gold members could have access to How to documents, technical specs, industry reports and newsletters.
- Silver members could have access to industry reports, and newsletters.
- Bronze members could be given access to newsletters only.
Non members could be given access only to free areas of the web site.
You can also mix and match your payment plans, so that customers could be charged a monthly charge for access to the site, and then additionally be charged for downloading premium documents.
The flexibility of our subscriptions management solution will allow your business to maximise revenue from your existing customer base - all tied in with a state of the art CRM system to allow you to keep track of your customers contact and purchasing history.
Private Messaging
Hedron4 allows users of your community to send Private Messages to each other. Each member logs into Hedron4 and has access to their personal Inbox.
If you have a community of users who are united by a common interest, then this facility will allow them to keep in touch.
Allowing your members to contact each other from within the confines of your site ensures that users will stay on your site for longer, and will help to foster a community and enhance brand loyalty.
The messaging system is free to use for all users with a profile, but it could be placed in a paid for user area to enhance your offering for paid users.
Profile Management
You choose what information you would like members to provide and Hedron4 ensures each member is able to update their details according to subscription level. For example, if a member on the 'basic' plan might be able to enter their name, address and contact details whereas a 'premium' plan member could add a short description of what their organisation does or they could add a photo of themselves.
Event Management
The fully featured Event Management component enables you to create Events and allow members to book an event. The Powerful and feature rich event system will control event attendee numbers and send attendees email confirmations and reminders. Yuo can configure recurring events and take payments on-line where applicable.
You can configure recurring events with minimal effort, and you can take payments on-line from attendees where applicable.
And because the system is linked with a CRM system, you can also see which members have been to which event, which gives you advanced marketing targeting opportunities.
Forums
The discussion forum is a key part of the Portal as it allows your members to ask questions, post ideas and generally collaborate with other members through the Portal. you can create any number of 'Topics' and grant access to these Topics based on member subscription levels.
