 What is easycrm?
easycrm is a web-based sales, marketing and customer handling application. The application is based on the well known SugarCRM Community Edition but has been heavily customized by South West ICT to suit a small business or networker. It is the ideal choice for a business that needs a simple, easy to use, contact management solution to address the following business needs.
- A place to keep names and addresses of people you have met
- A system to record notes, meetings, conversations with people
- A reminder system to prompt you to call people
- A way to categorise people into ‘target’ groups
- An email marketing facility providing the ability to create marketing templates, attach target groups, send mass emails, track bounces, click-thrus, opt-outs etc.
- A calendar facility to keep track of your appointments. Appointments can be linked to people in your database so that past activity with an individual can be found quickly and easily.
- A group calendar facility so you can see the diaries of your colleagues
- An email solution that sends and receives email. Again these emails are automatically linked to people in your database where applicable
The great thing about easycrm is that you won’t outgrow it! As your needs expand so will easycrm. You begin with a heavily cut down feature-rich application that can grow by simply ‘switching on’ new features or installing standard components. So if you need to track sales, create quotations, run projects or implement a customer helpdesk solution, its easycrm. All you need to get started is a web browser and Internet connection. Simply pay your £249.00+VAT via credit card or PayPal and South West ICT will install your very own easycrm and contact you with the web location and your secure userid and password. Not sure?
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