Blog entries tagged Pitfalls http://www.southwestict.com Sun, 05 Feb 2012 14:10:27 +0100 FeedCreator 1.7.3 http://www.southwestict.com/67-crm-success-the-7-pitfalls-to-avoid-67.html CRM Success: 7 Pitfalls To AvoidAvoiding User Acceptance IssuesOne of the biggest issues facing companies that deploy a new Customer Relationship Management (CRM) system is user acceptance.  This document outlines what we see as the top seven reasons why user acceptance is still a big problem for so many companies.  The decision to purchase and deploy a CRM system is usually based on solid business logic. But once the decision has been made to deploy, many projects go off track. Here aRead More... Simon Leek Mon, 26 Oct 2009 12:47:10 +0100 Pitfalls CRM