Blog entries tagged SME http://www.southwestict.com Sun, 05 Feb 2012 14:05:02 +0100 FeedCreator 1.7.3 http://www.southwestict.com/80-enhanced-reporting-across-infohand-and-sugarcrm.html <p>Many SugarCRM and info@hand users are just not aware of the value and capabilities an external reporting system can bring to their business.  A reporting tool can integrate seamlessly with the CRM database so we thought we'd post some examples to wet your appetite.</p><br/><p><img src="http://southwestict.com/components/com_myblog/images/pdf.gif" border="0" width="32" height="32" style="border: 0pt none;" /> is one report example that shows some of the charting capabilities from JasperServer.  TRead More... Simon Leek Tue, 08 Jun 2010 00:00:00 +0100 SME Reporting Info@Hand http://www.southwestict.com/77-business-owners-waking-up-to-the-benefits-of-crm.html <p>When it comes to customer management systems most small business owners confidently say &ldquo;we don&rsquo;t need that.&nbsp; Sheila in the office does that for me&rdquo; and then they get on with the business of making money.&nbsp; yee ha.</p><p>&nbsp;<br />In practice though I do see a trend towards the adoption of customer management processes using specialist software applications.&nbsp; The trouble is that most owners don&rsquo;t have the time nor inclination to swat up on how these tooRead More... Simon Leek Tue, 14 Jul 2009 00:00:00 +0100 SME EasyCRM